Shipping Policy

At Surians, we work to make sure your order reaches you safely and on time.

Order Processing

Orders are usually processed within 1–3 business days after they are placed. Once your order has been shipped, you’ll receive a confirmation with tracking information when available.

Shipping Time

Estimated delivery times may vary depending on your location:

• Local Orders: 3–7 business days

• International Orders: 7–15 business days

Please note that delivery times are estimates and may vary due to weekends, holidays, weather, or other circumstances outside our control.

Order Tracking

Once your order has been shipped, you may receive a tracking number by email or SMS. You can use this information to check the status of your delivery.

Shipping Address

Please make sure your shipping information is correct before completing your order. Surians is not responsible for delays caused by incorrect or incomplete delivery information.

Delayed or Lost Orders

If your order is delayed or appears to be lost in transit, please contact us with your order number. We’ll do our best to help you locate your package.

Damaged Orders

If your package arrives damaged, please contact us as soon as possible and provide photos of the package and product so we can assist you.

Contact Us

If you have any questions about shipping or your order, please contact our customer support team.

Surians — Making Feeding Time Easier.